Privacy Policy

Protecting your personal information with transparency and care.

COMPANY POLICIES

Privacy Policy

1. Introduction

Site Secure is a subsidiary of Paul’s Steel Ltd. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services.

2. Who We Are

Site Secure is a property security and maintenance company providing clearance, cleaning, and protection services across the UK. We are a subsidiary of Paul’s Steel Ltd.

3. What Data We Collect

We may collect the following types of information:

  • Identity and contact data – name, email address, phone number, company name, postal address.

  • Service-related data – project location, service requirements, or details you provide for quotations.

  • Technical data – IP address, browser type, time zone, and website usage analytics.

  • Communications – any correspondence, enquiries, or feedback you send to us.

4. How We Use Your Data

We use your data to:

  • Respond to your enquiries and provide quotations.

  • Deliver and manage our services.

  • Improve website functionality and user experience.

  • Comply with legal and safety requirements.

  • Send relevant service updates or communications (only where you have consented).

5. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to provide services you have requested.

  • Legitimate interest – to manage business operations and improve services.

  • Legal obligation – to comply with regulations.

  • Consent – for marketing or optional communications.

6. Data Sharing

We do not sell your data. We may share information with trusted third parties such as service providers, contractors, IT support, or law enforcement if legally required.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.

8. Data Security

We implement technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

9. Your Rights

Under UK GDPR you have the right to access, correct, erase, restrict, or object to the processing of your data. You can also withdraw consent or lodge a complaint with the Information Commissioner’s Office (ICO).

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
Site Secure by Paul’s Steel Ltd
Email: info@paulssteel.com
Phone: 44 (0)7473040033
Address: 3 Foxwell Mews, SE4 2EP, London, United Kingdom